FAQs & Troubleshooting
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322 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Which E-mail packages are compatible with ControlCenter3?
- 3Jam Rear
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Configure and use the Scan to FTP feature
- 6Can I print on transparencies e.g. for overhead projectors?
- 7Print on plain paper or bond paper from the Manual feed slot
- 8The toner does not fix to paper well. (Poor fixing)
- 9Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 10Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 13What is Brother iPrint&Scan?
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Printouts are curled or wavy.
- 16Drum Error (Drum!)
- 17Confirm that a FAX I sent was received correctly
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 22Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 23I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 24Adjust color settings by using the custom setting in the printer driver
- 25Change the printer driver settings (Windows/macOS)
- 26Scan and save a document in PDF format (Scan to File)
- 27I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 28Scan multiple pages into one file instead of each scan being saved as a separate file.
- 29Carry out calibration to improve the color density
- 30Change the user interface of ControlCenter3
- 31I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 32I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 33Print command (LPR) (Linux)
- 34A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 35Create or view a XML Paper Specification document
- 36Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 37Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 38Uninstall printer drivers (Linux)
- 39ControlCenter3 displays a blank screen at startup (Windows)
- 40When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 41Use the Network Connection Repair Tool (Windows)
- 42Open the Status Monitor
- 43Configure and use the Scan to Network feature
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45What is the difference between the toner cartridge and the drum unit?
- 46Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 47Locate files scanned with ControlCenter2 (For Macintosh)
- 48Can I print from or scan to Android™ Smartphone?
- 49I can print but cannot scan via network. (For Windows)
- 50The paper is skewed when it's printed.