FAQs & Troubleshooting
Latest |
363 Results
- 5122/08/2022Configure the Scan to Email Feature (Linux)
- 5209/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5326/07/2022Configure and use the Scan Key Tool (Linux)
- 5420/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 5519/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 5630/06/2022I can print but cannot scan via network. (For Mac)
- 5730/06/2022Scan a document into PaperPort™ using the TWAIN driver
- 5823/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5920/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6102/05/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 6220/04/2022Configure and use the Scan to E-mail Server feature.
- 6320/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6420/04/2022Uninstall the Brother Software and Drivers (Windows)
- 6514/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6611/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6707/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6801/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6901/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7024/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7310/11/2021Open the Control Panel (For Windows)
- 7412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7519/03/2021I get a TS error when trying to print on a wireless network.
- 7619/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7702/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7817/02/2021Set up your Brother machine on a wireless network.
- 7915/02/2021Print both sides of paper or a booklet automatically
- 8029/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8124/12/2020Printing/ Scanning with a mobile device
- 8215/10/2020Install PaperPort™ 12SE onto Windows 10.
- 8314/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8427/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8516/07/2020Cannot print after a Windows 10 update (June 2020)
- 8606/07/2020Scan using XSane or GIMP (Linux)
- 8706/07/2020Important points for specifying the scan area (Linux)
- 8806/07/2020What driver package format is supported by my Linux distribution?
- 8926/06/2020Adjust the Brother machine's Sleep Time setting
- 9002/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9211/05/2020Enable the Brother machine's network interface.
- 9306/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9406/04/2020Delete a network scanner entry. (Linux)
- 9525/12/2019Protect your Brother machine against unauthorised access over the network
- 9603/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9703/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9827/11/2019Print command (LPR) (Linux)
- 9927/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 10015/11/2019Print command (cupswrapper) (Linux)