FAQs & Troubleshooting
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363 Results
- 1Jam Rear
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Document Jam
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Replace Toner
- 6Print Unable or Print Unable XX
- 7Out of Memory
- 8Scan Unable xx
- 9Size Error
- 10White spots or black spots at 3.7 in. (94 mm) intervals
- 11Jam MP Tray
- 12Set up a Group for Broadcasting faxes.
- 13What is AirPrint?
- 14Cartridge Error
- 15No Paper
- 16Unusable Device
- 17Cover is Open
- 18Curled or wavy
- 19What is the recommended paper?
- 20Replace PF Kit xx
- 21Replace Laser
- 22Jam Duplex
- 23Replace Drum
- 24Replace Fuser
- 25Fuser Error or Self-Diagnostic
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 30Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 31Duplex Disabled
- 32Drum Stop
- 33No Toner
- 34Wrong Paper Size
- 35Size Error DX
- 36Size mismatch
- 37Drum Error (Drum!)
- 38Drum End Soon
- 39Jam Inside
- 40Reset the network settings to the factory default
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 44Configure a cover page for PC-FAX.
- 45Manual Feed
- 46Curled
- 47What kind of paper can I use?
- 48Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 49Install extra memory
- 50Duplex (two-sided) scan