FAQs & Troubleshooting
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364 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Curled or wavy
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 7I cannot print using my Brother machine on a wireless network (Windows)
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9White lines down the page
- 10Ghost
- 11Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 12Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 13I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 14The printer status is Offline or Paused.
- 15Black toner marks across the page
- 16Hollow print
- 17All black
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 20Can I print from or scan to Android™ Smartphone?
- 21Envelope creases
- 22Print on labels and envelopes from the MP tray.
- 23Cannot print after a Windows 10 update (June 2020)
- 24Pre-Required Procedures (Linux)
- 25Scan from the Brother iPrint&Scan application using Windows Phone.
- 26Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 27Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 30Unusable Device
- 31Curled
- 32White lines across the page
- 33Replace Drum
- 34Faint
- 35Install the optional lower tray
- 36Turn the Toner Save mode on or off
- 37Set up a Group for Broadcasting faxes.
- 38Add your Brother machine with AirPrint (macOS)
- 39Configure and use the Scan Key Tool (Linux)
- 40Set up your Brother machine on a wireless network.
- 41How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 42I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 43Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 45What is AirPrint?
- 46Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 47Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 48The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 49Print both sides of paper or a booklet automatically
- 50I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.