FAQs & Troubleshooting
Popular |
225 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I factory reset the print server?
- 3How do I install additional memory?
- 4Discover the MAC address of the Brother network card
- 5When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 6How do I install the Optional Tray Module?
- 7I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 8When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 9What driver package format is supported by my Linux distribution?
- 10I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 11I cannot use the "Modules Update" button on Web BRAdmin.
- 12I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 13Print the Network Configuration page
- 14I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 15Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 16The downloaded driver's name is different from my machine's name. (Linux)
- 17How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 18I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 19Verify if the Brother machine has a dial tone
- 20I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 21I updated the Web BRAdmin and cannot enable the logging function.
- 22Scan a document from the Windows Vista Photo Gallery
- 23I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 24Why doesn't the machine answer when receiving a call?
- 25What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 26Pre-Required Procedures (Linux)
- 27Can I print from or scan to Android™ Smartphone?
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29Does NC-2200w work with Windows Vista?
- 30Print on both sides of a page. (2-sided/Duplex)
- 31I cannot use the Network PC-FAX function from Mac OS® X. What should I do?
- 32I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 33When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 34I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 35I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 36Delete print jobs from the print queue.
- 37What is the Network Shared printing?
- 38Do I need a telephone line to send and receive faxes with my Brother machine?
- 39I cannot print from my computer via USB.
- 40The paper is skewed when it's printed.
- 41When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 42How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 43I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 44When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 45What is a "Generic PCL Driver"?
- 46What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 47Can I reduce the size of a received fax on this machine?
- 48Can I print from DOS applications?
- 49I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 50The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)