FAQs & Troubleshooting
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291 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I use voice mail on the same line as my Brother machine?
- 5Print a web page from iPrint&Scan when using an Android™ mobile device.
- 6The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 7Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 9I am asked to enter a password when starting the Remote Setup application. What is the password?
- 10When scanning the documents to an FTP server located locally on my network or on the internet, I get a transmission error. What can I do?
- 11I cannot use the "Modules Update" button on Web BRAdmin.
- 12I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 13Delete a network scanner entry. (Linux)
- 14Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 15How do I log on as a restricted user when the Secure Function Lock feature is turned ON?
- 16When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- 17Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 18Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 21What is the "Station ID" and how do I set it?
- 22When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 23When printing with monochrome laser printer, the print position shifts. (Linux)
- 24Pre-Required Procedures (Linux)
- 25Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 26How do I adjust the beeper volume on my Brother machine?
- 27All the covers on the Brother machine are securely closed, however the message "Cover is Open" is displayed on the LCD. How do I clear this message?
- 28Can I print a list of my Brother machine's current settings?
- 29Drum Near End
- 30Set the date and time
- 31How do I clear the message "MFC is Busy" or "Connect Failure"?
- 32When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 33When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 34Send a fax using PC-FAX with LPD/LPRng (Linux)
- 35Uninstall printer drivers (Linux)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Delete print jobs from the print queue.
- 38The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 39The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 42I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 43Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 44Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 45I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 46My envelopes are jamming. What can I do?
- 47I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 48Scan a document from a Windows XP application
- 49How do I clear the message "Document Jam" from the display?
- 50Uninstall the drivers. (Mac OS X 10.2 - 10.4)