FAQs & Troubleshooting
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338 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Ink
- 6I cannot print using my Brother machine on a wireless network (Windows)
- 7What is Brother iPrint&Scan?
- 8Change the printer driver settings (Windows/macOS)
- 9I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11What driver package format is supported by my Linux distribution?
- 12Pre-Required Procedures (Linux)
- 13When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 14Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 15Paper Jam
- 16I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18How to identify your Operating System (OS).
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 22Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 23Print command (cupswrapper) (Linux)
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 26I cannot find some option in the Printing preferences. (For Windows)
- 27I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29The edge of glossy paper is smudged.
- 30Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 31Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 32When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 33One or more of my colors are not printing (blank). What can I do?
- 34Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 35How do I factory reset the network settings?
- 36Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 37Configure and use the Scan Key Tool (Linux)
- 38The downloaded driver's name is different from my machine's name. (Linux)
- 39All print jobs are aborted and nothing is printed. (Linux)
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46Delete print jobs from the print queue.
- 47The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 50I cannot make borderless prints.