FAQs & Troubleshooting
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348 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Can I print from or scan to Android™ Smartphone?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Protect your Brother machine against unauthorised access over the network
- 6Preview the faxes I receive before I print them.
- 7I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 8I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 9Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 10Open the Control Panel (For Windows)
- 11What is Ad-hoc mode?
- 12Cannot print after a Windows 10 update (June 2020)
- 13What is Brother iPrint&Scan?
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 16Delete numbers stored in my Brother machine's Caller ID History.
- 17The edge of glossy paper is smudged.
- 18The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 19The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 20Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 21Wrong Paper Size
- 22When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 23Which E-mail packages are compatible with ControlCenter3?
- 24Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 25Paper size settings are unavailable when I print from OpenOffice (Linux)
- 26I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 27Pre-Required Procedures (Linux)
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30Do I need a telephone line to send and receive faxes with my Brother machine?
- 31When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 32Scan and save a document in PDF format (Scan to File)
- 33I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 34Replace Ink
- 35I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 36How do I load envelopes into my machine?
- 37Firewall port requirements of the Scan Key Tool (Linux)
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39Set up your Brother machine on a wireless network.
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Scan from the Brother iPrint&Scan application using Windows Phone.
- 43Delete print jobs from the print queue.
- 44Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Open the "Scanners and Cameras" and Properties.