FAQs & Troubleshooting
Popular |
283 Results
- 1When I print, the pages are smudged with ink. What should I do?
- 2Scan and save a document in PDF format (Scan to File)
- 3I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 4I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6I cannot make borderless prints.
- 7When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 8How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 9I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 10When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 11Delete print jobs from the print queue.
- 12The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 13The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 14When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 15I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 16Why can't I print when an ink cartridge is empty?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19What driver package format is supported by my Linux distribution?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 22One or more of my colors are not printing (blank). What can I do?
- 23Scan a document using "Scanner and Camera Wizard" in Windows XP
- 24"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 25How do I clean the Scanner to improve the copy or fax quality?
- 26I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 27I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
- 28Cannot print after a Windows 10 update (June 2020)
- 29When I print images, the quality is not good (Linux)
- 30I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 31ControlCenter3 displays a blank screen at startup (Windows)
- 32Protect your Brother machine against unauthorised access over the network
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 35Locate files scanned with ControlCenter2 (For Macintosh)
- 36The edge of glossy paper is smudged.
- 37How long will my Brother machine store received faxes in memory when it is out of paper or one of its ink cartridges needs to be replaced?
- 38Change the printer driver settings (Windows/macOS)
- 39Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 40Why doesn't my Brother machine have a dial tone?
- 41Verify if the Brother machine has a dial tone
- 42When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 45I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 46I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 47Which E-mail packages are compatible with ControlCenter3?
- 48When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 49When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 50I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?