FAQs & Troubleshooting
Popular |
211 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2(Video) Load A5 long edge paper
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6Turn the Toner Save mode on or off
- 7Cartridge Error
- 8Replace Drum
- 9Jam Tray
- 10Replace Toner
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12My Brother machine could not be found over the network when I installed drivers on my PC.
- 13Jam Inside
- 14I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 15I cannot print using my Brother machine on a wireless network (Windows)
- 16Discover the MAC address of the Brother network card
- 17Change the printer driver settings (Windows/macOS)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19The printer status is Offline or Paused.
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22What is Toner Continue Mode?
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24Can I print from or scan to Android™ Smartphone?
- 25No Toner
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Check the remaining ink or toner level (Linux)
- 28Where can I download Brother iPrint&Scan application for Mac?
- 29I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31How to identify your Operating System (OS).
- 32Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 33Unable to Scan / Scan Unable
- 34No Drum
- 35I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37Document Jam
- 38Out of Memory
- 39Print the Network Configuration Report
- 40Black lines down the page
- 41I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43Cannot print after a Windows 10 update (June 2020)
- 44Load paper in the paper tray
- 45Delete print jobs from the print queue.
- 46What is Brother iPrint&Scan?
- 47Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 50I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.