FAQs & Troubleshooting
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149 Results
- 1How do I clean my printer?
- 2How do I transfer label or slip templates?
- 3I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5How do I install/change the RD roll?
- 6How do I reset network setting?
- 7How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9How to identify the printer's firmware version
- 10When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 11What Android™ mobile application can I use?
- 12How do I transfer label templates with P-touch Transfer Express?
- 13Adding a custom media size for continuous roll (Linux®)
- 14Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 15The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 17Which interface can I use?
- 18How to set the Peeler
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 21My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 22I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 23Using Web Based Management
- 24Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 25The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 26How can I reset the printer?
- 27How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 28Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 29I cannot print after updating the firmware or font data.
- 30How to set the Cutter
- 31How to set the Head Unit
- 32How to set the Platen Roller
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 34Where can I find my Brother printer's serial number?
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36Using the Device Settings (for Windows)
- 37How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 38What do the indicator lights mean?
- 39What is the default User ID and Password for BRAdmin Light or Professional?
- 40How to identify your Operating System (OS) for Windows or Mac
- 41Printing is not possible. (USB connection)
- 42When I print a long label or many labels continuously, printing suddenly stops.
- 43I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 44Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 45The print result does not improve even if I adjust the print density.
- 46The driver installation finished successfully but I cannot print. (Linux®)
- 47I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 48Installing the LPR driver and CUPS wrapper driver (Linux®)
- 49Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 50How to use the Paper Size Setup (for Windows)