FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 5I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 6I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 7What is the Label List? (P-touch Editor 5.x for Windows)
- 8(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 9How to install Brother software on a computer not connected to the Internet
- 10The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 11(Video) When I print many continuous labels, part of the label data is printed twice.
- 12How do I install/change the RD roll?
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 15How to set the Peeler
- 16Where can I find my Brother printer's serial number?
- 17Using P-touch Template Settings
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20What do the indicator lights mean?
- 21(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 22(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 23How to use the Numbering function (P-touch Editor 5.x for Windows)
- 24Uninstalling the printer drivers (Linux®)
- 25The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 26How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 27Using the Device Settings (for Windows)
- 28Printed barcodes cannot be read.
- 29Can I directly operate my printer from a self-developed application software and print a label?
- 30How do I uninstall the printer driver?
- 31How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 32The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 33Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 34The driver installation finished successfully but I cannot print. (Linux®)
- 35I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 36I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 37I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 38I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 39How to use P-touch Library
- 40Error messages do not appear when using the USB connection of my printer.
- 41How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 42The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 43My printer has suddenly stopped printing.
- 44I cannot print after updating the firmware or font data.
- 45Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 46A security warning appears when accessing Web Based Management via HTTPS.
- 47My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 48The print result does not improve even if I adjust the print density.
- 49How to set the Cutter
- 50How to set the Head Unit