FAQs & Troubleshooting
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121 Results
- 1How do I transfer label or slip templates?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6How do I transfer label templates with P-touch Transfer Express?
- 7Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10How do I clean my machine?
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13Where can I find my Brother printer's serial number?
- 14The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 15The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (USB connection)
- 21(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 22How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 23How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24Can I directly operate my printer from a self-developed application software and print a label?
- 25How do I uninstall the printer driver?
- 26I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 27What Android™ mobile application can I use?
- 28P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 29My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 30I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 33The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 34How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 35How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 36How to identify your Operating System (OS) for Windows or Mac
- 37How do I install/change the RD roll?
- 38I connected multiple printers of the same model to one computer but can only print from one of them.
- 39I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 40Installing the LPR driver and CUPS wrapper driver (Linux®)
- 41Creating a label with GIMP (Linux®)
- 42Adding a custom media size for continuous tape (Linux®)
- 43How to identify the printer's firmware version
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45The paper settings specified from the server computer are not reflected on the client computer.
- 46How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 49My printer has suddenly stopped printing.
- 50I cannot install the printer driver because the installation stops after I connect the printer to my computer.