FAQs & Troubleshooting
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134 Results
- 1How do I install/change the RD roll?
- 2Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4Using the Communication settings (for Windows)
- 5How do I clean my machine?
- 6How to identify your Operating System (OS) for Windows or Mac
- 7I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 8The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 9(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 10What iOS mobile application can I use?
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15Installing a CA certificate
- 16(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 18How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 19How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 20(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 22What Android™ mobile application can I use?
- 23Using the Printer Setting Tool (for Windows)
- 24Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 25Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 26How do I reset network setting?
- 27(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (USB connection)
- 31(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 32How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 33I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 34How do I transfer label or slip templates?
- 35I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 36I cannot print from GIMP on Linux.
- 37Large characters are printed incorrectly. (Linux®)
- 38Creating a label with GIMP (Linux®)
- 39How do I connect the printer to my computer via Wi-Fi®?
- 40The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 41How to identify the printer's firmware version
- 42I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 46(Video) When I print many continuous labels, part of the label data is printed twice.
- 47How to delete the registry information and files related to the printer driver
- 48How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 49Install BRAdmin Professional 3
- 50I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.