FAQs & Troubleshooting
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225 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Where can I find my Brother printer's serial number?
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4Use Remote Update to download files to your printer from an FTP server
- 52-color Printing is not possible.
- 6How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 7The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 8Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 9I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11I cannot connect my printer and print via Bluetooth® on macOS 12.
- 12I got an error while installing the printer driver. (Linux®)
- 13Uninstalling the printer drivers (Linux®)
- 14Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (USB connection)
- 18Labels are jammed in the machine or are not ejected correctly after printing.
- 19How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 20Installing the software
- 21How do I transfer label or slip templates?
- 22Can I directly operate my printer from a self-developed application software and print a label?
- 23The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 24When I print many continuous labels, part of the label data is printed twice.
- 25How to identify your Operating System (OS) for Windows or Mac
- 26How can I reset the printer?
- 27I cannot connect my printer to a Windows 11 computer via USB.
- 28What Android™ mobile application can I use?
- 29Using the Printer Setting Tool (for Mac)
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 33What is the default User ID and Password for BRAdmin Light or Professional?
- 34Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 35The power button does not light up.
- 36Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 37P-touch Editor crashes when I open it on my Mac.
- 38My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 39Print free-length labels with the set length (Linux®)
- 40Installing the LPR driver and CUPS wrapper driver (Linux®)
- 41How to print a label using AirPrint (For Mac)
- 42I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 43How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44When printing solid red areas, the color may be uneven.
- 45Using Web Based Management
- 46Using the Device Settings (for Windows)
- 47How to identify the printer's firmware version
- 48If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 49Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 50How do I transfer label templates to the printer via network? (BRAdmin Professional)