FAQs & Troubleshooting
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197 Results
- 1I cannot print.
- 2Where can I find my Brother printer's serial number?
- 3(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 4The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6(Video) 2-color Printing is not possible.
- 7When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 8Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 102-color Printing is not possible.
- 11How to uninstall the printer driver and software
- 12How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 13Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 14(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 15Where can I download the latest P-touch Editor for Mac?
- 16Installing the software
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 19I got an error while installing the printer driver. (Linux®)
- 20How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21Using the Printer Setting Tool (for Mac)
- 22Poor print quality when printing on narrow labels. (iPrint&Label)
- 23I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 24(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 25How do I transfer label templates with P-touch Transfer Express?
- 26What is the default User ID and Password for BRAdmin Light or Professional?
- 27How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 28(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 29(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 30I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 31Small characters or thin lines are printed faintly.
- 32Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 33How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35What Android™ mobile application can I use?
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 39My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 40Printing is not possible. (USB connection)
- 41The power button does not light up.
- 42I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 43P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 44I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 45(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How to open the Devices and Printers window
- 47When printing from an application, the application's "Collate" setting does not work correctly.
- 48(Video) Small characters or thin lines are printed faintly.
- 49How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 50How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)