FAQs & Troubleshooting
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180 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Where can I find my Brother printer's serial number?
- 3I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 6When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 7How to identify your Operating System (OS) for Windows or Mac
- 8How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 9I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 10How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11Print free-length labels with the set length (Linux®)
- 12How do I create name badges by joining "First Name" and "Last Name" fields together?
- 13What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 14The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16Printing is not possible. (USB connection)
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18Can I directly operate my printer from a self-developed application software and print a label?
- 19How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 20Labels are jammed in the machine or are not ejected correctly after printing.
- 21I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Labels are jammed in the cutter or are not ejected correctly after printing.
- 24I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 25I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 26The paper settings specified from the server computer are not reflected on the client computer.
- 27How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 28How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 29Where can I download the latest P-touch Editor for Mac?
- 30The driver installation finished successfully but I cannot print. (Linux®)
- 31How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 32(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 33How to use the "Auto Format" function.
- 34How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 35My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 36Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 37PostScript data cannot be printed or is printed in the text format. (Linux®)
- 38Disable or reconfigure SELinux. (Linux®)
- 39Uninstalling the printer drivers (Linux®)
- 40Can I set a different media width when using an OpenOffice template? (Linux®)
- 41I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 42(Video) Small characters or thin lines are printed faintly.
- 43"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 44How do I uninstall the printer driver?
- 45How to delete the registry information and files related to the printer driver
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47What is the Label List? (P-touch Editor 5.x for Windows)
- 48How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 49(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 50The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)