FAQs & Troubleshooting
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160 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I transfer label or slip templates?
- 3When I try to print a label, it comes out blank. (for Mac)
- 4What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 12When I print many continuous labels, part of the label data is printed twice.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14How do I clean my QL machine?
- 15The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 16How do I transfer label templates with P-touch Transfer Express?
- 17Creating a label with GIMP (Linux®)
- 18How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 19How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 20I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22Suddenly my print server stopped printing.
- 23I have an occasional printing problem.
- 24The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 25How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 26When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 27How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 28The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 29Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 30I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 31P-touch Editor crashes when I open it on my Mac.
- 32I cannot print from GIMP on Linux.
- 33Print free-length labels with the set length (Linux®)
- 34Where can I find my Brother printer's serial number?
- 35When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 36How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 37I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 38The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 39How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 40Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 41How to install the printer driver for serial interface
- 42How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 43What is the Label List? (P-touch Editor 5.x for Windows)
- 44The driver downloaded from the website cannot be installed.
- 45Printing is not possible. (USB connection)
- 46I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 47I do not know how to become a superuser in Ubuntu. (Linux®)
- 48The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 49Installing the LPR driver and CUPS wrapper driver (Linux®)
- 50Some of the print options in OpenOffice do not work. (Linux®)