FAQs & Troubleshooting
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207 Results
- 1(Video) Load A3/Ledger paper
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3Paper Jam
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5(Video) Set up your Brother machine
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7(Video) Connect telephone line and power cords
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Load A4/Letter paper
- 10Load Envelopes in Paper Tray #1
- 11Cover is Open
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13How to identify your Operating System (OS).
- 14Paper Size Mismatch
- 15When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17I still receive the error message "Paper Jam" after I removed the jammed paper.
- 18No Paper / No Paper Fed
- 19Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21What driver package format is supported by my Linux distribution?
- 22Cannot print after a Windows 10 update (June 2020)
- 23(Video) Unpack your Brother machine
- 24Print using only the black ink tank when the Color tanks have run out.
- 25My Brother machine feeds multiple sheets of paper at a time.
- 26Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 27Discover the MAC address of the Brother network card
- 28Print the Network Configuration Report
- 29Prevent Smudged Printouts and Paper Jams (Windows®)
- 30Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 33I cannot connect my machine to a Windows 11 computer via USB.
- 34Wireless setup is requesting a WPS PIN to complete the setup
- 35Paper Type and Size for Each Operation
- 36Export the Certificate and Private Key
- 37Load Paper in the Multi-purpose Tray (MP Tray)
- 38(Video) Fill the ink tanks
- 39What is Brother iPrint&Scan?
- 40Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 41Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 42Reset Your Brother Machine
- 43What is the recommended paper?
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45Restrict the functions available on your Brother machine and the number of prints.
- 46What is the default password for my Brother machine?
- 47Large characters are printed incorrectly. (Linux)
- 48I get a TS error when trying to print on a wireless network.
- 49Set up a Brother machine and your mobile device on a wireless network
- 50The paper tray is half full of paper but the paper low message is displayed.