FAQs & Troubleshooting
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215 Results
- 1(Video) Replace the Toner Cartridge
- 2Paper is Jammed in the 2-sided Tray
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5Toner Low or Prepare New Toner Cartridge
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Replace Drum
- 8Print on Both Sides of the Paper (Macintosh)
- 9(Video) Load A4/Letter paper
- 10What can happen if the wrong paper is used in your machine.
- 11My printer takes a long time to start printing when using Airprint. (iOS 16)
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 142-sided Disabled
- 15Size Error DX or Size Error 2-sided
- 16What is the recommended paper?
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Paper is Jammed in the Back of the Machine
- 20Paper is Jammed inside the Machine
- 21Import a Certificate and Private Key
- 22Media Type Mismatch or Media Mismatch
- 23Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24How to identify your Operating System (OS).
- 25Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Print as a Poster (Windows®)
- 30Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 31What kind of envelopes and labels are recommended for printing?
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 33(Video) Set up your Brother machine
- 34I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 35Drum !
- 36Drum End Soon
- 37Paper is Jammed in the Paper Tray
- 38Wrinkles or creases
- 39Reset the Network Settings to the Factory Settings
- 40Cannot print after a Windows 10 update (June 2020)
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 43Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45Discover the MAC address of the Brother network card
- 46Envelope creases
- 47Image skewed
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49Print on Both Sides of the Paper (Windows®)
- 50My Brother machine could not be found over the network when I installed drivers on my computer.