FAQs & Troubleshooting
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203 Results
- 1Paper is Jammed in the 2-sided Tray
- 2(Video) Load A4/Letter paper
- 3(Video) Replace the Toner Cartridge
- 4Paper is Jammed inside the Machine
- 5Paper is Jammed in the Paper Tray
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7(Video) Connect the cord
- 8Print both sides of paper or a booklet automatically
- 9Paper is Jammed in the Back of the Machine
- 10Install the optional lower tray
- 11I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 12The printer status is Offline or Paused.
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14What is Brother iPrint&Scan?
- 15Size Error DX or Size Error 2-sided
- 16Toner Low or Prepare New Toner Cartridge
- 17Secure Print (Windows®)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Manage Your Network Machine Securely Using Web Based Management
- 20Import a Certificate and Private Key
- 21Print on Both Sides of the Paper (Windows®)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25Discover the MAC address of the Brother network card
- 26Clean the Drum Unit
- 27Size mismatch
- 28Drum !
- 29The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31What is the Network Shared printing?
- 32Smudges on printed pages (Poor fixing)
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34Check the remaining ink or toner level (Linux)
- 35After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 36Load and Print Thick Paper Using the Paper Tray
- 37Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 38Manage Multiple Certificates
- 39Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 40Load and Print Thick Paper and Labels Using the MP Tray
- 41The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 42My Brother machine could not be found over the network when I installed drivers on my computer.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47Drum End Soon
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49Reduce Toner Consumption
- 50Image skewed