FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Back of the Machine
- 2(Video) Paper is Jammed in the Paper Tray
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5(Video) Set up your Brother machine
- 6(Video) Paper is Jammed in the Manual Feed Slot
- 7(Video) Paper is Jammed inside the Machine
- 8No Paper T1
- 9What is the default password for my Brother machine?
- 10Wrong Toner Cartridge
- 11Drum !
- 12Change the printer driver settings (Windows)
- 13The color of your printouts is not what you expected
- 14Toner Low
- 15Install the Brother Mobile Connect application (for mobile device)
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17Adjust color settings by using the custom setting in the printer driver (Windows only)
- 18Media Mismatch
- 19Toner Error
- 20I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 21Cannot Detect
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23Delete print jobs from the print queue.
- 24Cannot Print ##
- 25No Toner
- 26The printer status is Offline or Paused.
- 27I cannot print full-page photos or images using Email Print.
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Protect your Brother machine against unauthorised access over the network
- 30Out of Memory
- 31Can I use non-Brother or third party supplies with the Brother machine?
- 32A security warning appears when accessing Web Based Management via HTTPS.
- 33Horizontal coloured lines appear on the page
- 34What driver package format is supported by my Linux distribution?
- 35Condensation
- 36Cartridge Error
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 38What is the default password for my BRAdmin or Web Based Management?
- 39Cooling Down
- 40The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 41Reset the Drum Counter
- 42I cannot print from my computer via USB.
- 43Where can I find my Brother machine's serial number?
- 44Uninstall the Brother Software and Drivers (Windows)
- 45When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 46I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 47Check the remaining ink or toner level (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50I cannot print using my Brother machine on a wired network (Windows/macOS)