FAQs & Troubleshooting
Latest |
124 Results
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 228/05/2024Toner Low or Prepare New Toner Cartridge
- 322/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 428/02/2024Uninstall the drivers. (macOS 13 or greater)
- 507/02/2024(Video) Unpack your Brother machine and connect the power cord.
- 607/02/2024(Video) Load A4/Letter paper
- 707/02/2024(Video) Load an Envelope (Manual Feed Slot)
- 810/01/2024Turn the Toner Save Mode on or off.
- 910/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1029/06/2023Print both sides of paper or a booklet automatically
- 1127/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1401/06/2023Delete print jobs from the print queue.
- 1516/05/2023I cannot print from my computer via USB.
- 1619/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1727/03/2023"Offline" appears on the Status Monitor.
- 1827/03/2023Change the printer driver settings (Windows/macOS)
- 1927/03/2023The printer status is Offline or Paused.
- 2015/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2114/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2219/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2319/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2413/12/2022Open the Status Monitor
- 2513/12/2022How to identify your Operating System (OS).
- 2630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2710/08/2022(Video) Replace Toner
- 2809/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2928/07/2022Update the Driver or Firmware for your Brother machine
- 3023/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3109/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3220/04/2022Uninstall the Brother Software and Drivers (Windows)
- 3314/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3424/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3524/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3617/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3710/03/2022Drum !
- 3815/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 3910/11/2021Open the Control Panel (For Windows)
- 4012/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4122/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 4216/07/2020Cannot print after a Windows 10 update (June 2020)
- 4306/07/2020What driver package format is supported by my Linux distribution?
- 4402/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4503/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4603/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4727/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4829/10/2019Large characters are printed incorrectly. (Linux)
- 4929/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 5023/10/2019To install the printer driver easily using a tool. (Linux)