FAQs & Troubleshooting
Latest |
85 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 124/09/2024Use Universal Print (Mac)
- 224/09/2024Use Universal Print (Windows)
- 307/06/2024Update the Driver or Firmware for your Brother machine (Windows only)
- 431/05/2024I cannot print from my computer via USB.
- 529/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 628/05/2024Toner Low or Prepare New Toner Cartridge
- 728/05/2024Drum End Soon
- 808/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 908/02/2024(Video) Paper is Jammed inside the Machine
- 1008/02/2024(Video) Paper is Jammed in the Back of the Machine
- 1108/02/2024(Video) Paper is Jammed in the Output Paper Tray
- 1208/02/2024(Video) Paper is Jammed in the Paper Tray
- 1315/01/2024Reset the Drum Counter *
- 1415/01/2024Access Web Based Management *
- 1515/01/2024Clean the Drum Unit *
- 1615/01/2024Paper is Jammed in the 2-sided Tray *
- 1715/01/2024Paper is Jammed in the Back of the Machine *
- 1815/01/2024Paper is Jammed inside the Machine *
- 1915/01/2024Paper is Jammed in the Paper Tray *
- 2015/01/2024Clean the Corona Wire *
- 2115/01/2024Replace the Drum Unit *
- 2215/01/2024Replace the Toner Cartridge *
- 2312/01/2024(Video) Set up your Brother machine
- 2420/10/2023What is the difference between the toner cartridge and the drum unit?
- 2519/10/2023Black lines down the page
- 2602/10/2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 2729/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 2829/09/2023Ghosting images
- 2922/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3022/09/2023Poor fixing
- 3107/09/2023Wrong Toner or Wrong Toner Cartridge
- 3207/09/2023Media Mismatch
- 3307/09/2023Self-Diagnostic
- 3406/09/2023Toner Ended
- 3506/09/2023Manual Feed
- 3604/09/2023Size Error DX
- 3731/08/2023What is the recommended paper?
- 3810/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3926/07/2023Cannot Detect
- 4020/07/2023Check the firmware version.
- 4120/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4220/07/2023Toner specks
- 4320/07/2023Lines across the page
- 4406/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4506/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4601/06/2023Delete print jobs from the print queue.
- 4727/03/2023Change the printer driver settings (Windows)
- 4827/03/2023"Offline" appears on the Status Monitor. (Windows)
- 4931/01/2023Out of Memory
- 5023/01/2023Where can I find my Brother machine's serial number?