FAQs & Troubleshooting
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204 Results
- 1Replace the Toner Cartridge
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3Replace Drum
- 4(Video) Paper is Jammed in the Paper Tray
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6(Video) Paper is Jammed in the Back of the Machine
- 7(Video) Paper is Jammed inside the Machine
- 8I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10(Video) Cannot Detect
- 11Toner Low or Prepare New Toner Cartridge
- 12Size mismatch
- 13Drum !
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16Wrong Toner
- 17Media Type Mismatch or Media Mismatch
- 18Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 19Envelope creases
- 20Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22I cannot find some option in the Printing preferences. (For Windows)
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 242-sided Disabled
- 25Print the Network Configuration Report
- 26Check the remaining ink or toner level (Linux)
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 29My Brother machine is unresponsive.
- 30Load Paper in the Paper Tray
- 31Cannot Detect
- 32Size Error DX or Size Error 2-sided
- 33Drum End Soon
- 34What can happen if the wrong paper is used in your machine.
- 35Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 36The printer status is Offline or Paused.
- 37Add your Brother machine with AirPrint (macOS)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40Brother iPrint&Scan cannot find my Brother machine (macOS)
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42No Paper T1
- 43(Video) Update the Driver or Firmware for your Brother machine
- 44Create a Certificate Signing Request (CSR)
- 45The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 46Open the Control Panel (For Windows)
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48How to identify your Operating System (OS).
- 49Print Unable ##
- 50Self-Diagnostic