FAQs & Troubleshooting
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125 Results
- 1(Video) Paper is Jammed inside the Machine
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3(Video) Paper is Jammed in the Paper Tray
- 4Replace the Toner Cartridge
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Update the Driver or Firmware for your Brother machine
- 7(Video) Toner set
- 8How to identify your Operating System (OS).
- 9(Video) Cannot Detect
- 10I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 122-sided Disabled
- 13Size Error DX or Size Error 2-sided
- 14Drum !
- 15Curled or wavy
- 16Turn the Toner Save Mode on or off.
- 17I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 18Wrong Toner
- 19Open the Control Panel (For Windows)
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Printing/ Scanning with a mobile device
- 24Reduce Printing Noise
- 25Cartridge Error
- 26Print both sides of paper or a booklet automatically
- 27Toner Low or Prepare New Toner Cartridge
- 28Envelope creases
- 29Wrinkles or creases
- 30Lines across the page
- 31All black
- 32I cannot connect my machine to a Windows 11 computer via USB.
- 33What is the difference between the toner cartridge and the drum unit?
- 34My Brother machine has no power.
- 35Print as a Booklet Automatically (Windows)
- 36Hollow print
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Check the remaining ink or toner level (Linux)
- 40Reset the Drum Counter
- 41The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 42What kind of envelopes and labels are recommended for printing?
- 43Print Unable ##
- 44No Toner
- 45Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 46Manual Feed
- 47Drum End Soon
- 48LED Patterns and Indications
- 49Replace Drum
- 50What is the recommended paper?