FAQs & Troubleshooting
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174 Results
- 1What is a total paper input capacity of the HL-7000 series printers?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The machine does not print anything.
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8I cannot print from Mac OS X.
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11How to identify your Operating System (OS).
- 12Can I print from or scan to Android™ Smartphone?
- 13Change the printer driver settings (Windows/macOS)
- 14Printer does not recognize the HDD/Compact Flash.
- 15Printouts have a curl or wave.
- 16Can I print using the IPP protocol on Windows XP?
- 17When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 18Print command (LPR) (Linux)
- 19I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 20What driver package format is supported by my Linux distribution?
- 21Cannot print after a Windows 10 update (June 2020)
- 22Large characters are printed incorrectly. (Linux)
- 23Print command (cupswrapper) (Linux)
- 24Delete print jobs from the print queue.
- 25Install the built-in drivers (For Windows 8 and Windows 10)
- 26What is the difference between the toner cartridge and the drum unit?
- 27When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29LOAD LETTER is displayed on the printer LCD. What does it mean?
- 30How to setup the Printer RAMDISK.
- 31How do I monitor the status of the printer?
- 32The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 33What kind of USB cable should I use?
- 34The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 35How can I change the IP address?
- 36I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 37Can I print from DOS applications?
- 38What can happen if the wrong paper is used in your machine.
- 39What is the BRAdmin Professional software used for?
- 40How do I install additional memory?
- 41I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 44The printer status is Offline or Paused.
- 45Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 46Can my printer send me an e-mail if there is a problem?
- 47I see the message "SIZE MISMATCH" on the printer LCD. What does it mean?
- 48How do I clean the scanner window?
- 49How can I change the IP address using the ARP and PING commands?
- 50Uninstall the drivers. (Mac OS X 10.5)
