FAQs & Troubleshooting
Popular |
186 Results
- 1The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 2The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 4When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 5The machine does not print anything.
- 6I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8I cannot use the "Modules Update" button on Web BRAdmin.
- 9Large characters are printed incorrectly. (Linux)
- 10What is 'Secure Printing' and how do I use it? (for Windows users)
- 11How do I display the Quick Print Setup as a Toolbar?
- 12How do I monitor the status of the printer?
- 13How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 14The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 15I see the message "PAPER JAM" on the printer LCD but I cannnot see any jammed paper. What should I do?
- 16What kind of paper can I use?
- 17"JAM C" error appears on the LCD. What should I do?
- 18What is the best printer driver to use-the PCL or BR-Script driver?
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Print command (LPR) (Linux)
- 21Windows 10 Support Information
- 22The printer status is Offline or Paused.
- 23LOAD LETTER is displayed on the printer LCD. What does it mean?
- 24I see the message "SIZE MISMATCH" on the printer LCD. What does it mean?
- 25Black spots appear all over the page. (poor fixing)
- 26What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 27Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 28Printouts are with gray background.
- 29Cannot print after a Windows 10 update (June 2020)
- 30Uninstall printer drivers (Linux)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33How to identify your Operating System (OS).
- 34Can I print from or scan to Android™ Smartphone?
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36I cannot print from my computer via USB.
- 37The paper is skewed when it's printed.
- 38The paper does not feed from MultiPurpose Tray(MP Tray).
- 39How can I enable/disable the Quick Print Setup Utility?
- 40I see the message "SIZE ERROR XXX" on the printer LCD. What does it mean?
- 41I see the message "DX LEVER ERROR" on the printer LCD. What does it mean?
- 42What interfaces are supplied with the HL-7000 series printers?
- 43I cannot print from Mac OS X.
- 44Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46What kind of memory can I use?
- 47Printouts have a curl or wave.
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49How do I replace the Feed Roller (Paper Feeding kit)?
- 50What can happen if the wrong paper is used in your machine.