FAQs & Troubleshooting
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228 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 3Jam MP Tray
- 4I cannot print using my Brother machine on a wireless network (Windows)
- 5I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6Can I print from or scan to Android™ Smartphone?
- 7Jam Inside
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9How to identify your Operating System (OS).
- 10I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 11Install additional memory.
- 12Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 18Replace PF Kit xx
- 19Drum Stop
- 20The printer status is Offline or Paused.
- 21Jam Rear
- 22Jam Tray 1 or Jam Tray 2
- 23I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 27What is Brother iPrint&Scan?
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Print a web page from iPrint&Scan when using an Android™ mobile device.
- 30Reduce printing noise.
- 31Cartridge Error
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 33Print a Test Page.
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 36When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 37What is the recommended paper?
- 38Print on labels and envelopes from the MP tray.
- 39I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 40I am unable to print from a client PC to a printer on a print server. (Linux)
- 41I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 42I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 43Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 44When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 45I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 46Jam Duplex
- 47Replace Toner
- 48Replace Fuser
- 49Add your Brother machine with AirPrint (macOS)
- 50What driver package format is supported by my Linux distribution?