FAQs & Troubleshooting
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228 Results
- 1What is Brother iPrint&Scan?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Turn the Toner Save mode on or off
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Reset the print server to the default factory settings.
- 7Protect your Brother machine against unauthorised access over the network
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Can I print from or scan to Android™ Smartphone?
- 10Disable the APIPA protocol.
- 11Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 12Install the optional tray unit.
- 13Replace PF Kit xx
- 14Jam Tray 1 or Jam Tray 2
- 15Jam MP Tray
- 16Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 17Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 18Print a web page from iPrint&Scan when using an Android™ mobile device.
- 19Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21Jam Rear
- 22Printable area
- 23Replace Fuser
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 26What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 27What can happen if the wrong paper is used in your machine.
- 28What is the recommended paper?
- 29Page skewed
- 30Install the built-in drivers (For Windows 8 and Windows 10)
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 33Replace Drum
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Use the Universal Printer Driver for PCL
- 37Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 38Change the printer driver settings (Windows/macOS)
- 39No Paper
- 40Cover is Open
- 41What is Ad-hoc mode?
- 42I cannot connect to the print server using my web browser.
- 43Ghost
- 44Clean the drum unit
- 45What is Infrastructure mode?
- 46White lines across the page
- 47Enable the Brother machine's network interface.
- 48The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50Reduce printing noise.