FAQs & Troubleshooting
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159 Results
- 1Replace Toner
- 2Jam MP Tray
- 3Jam Duplex
- 4Replace Drum
- 5Replace Laser
- 6Jam Tray 1 or Jam Tray 2
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 8Jam Rear
- 9Jam Inside
- 10Replace PF Kit xx
- 11Delete print jobs from the print queue.
- 12The printer status is Offline or Paused.
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Windows 10 Support Information
- 15Duplex Disabled
- 16Cartridge Error
- 17No Toner
- 18Curled
- 19Curled or wavy
- 20Install the optional tray unit.
- 21Print on labels and envelopes from the MP tray.
- 22Page skewed
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24"Offline" appears on the Status Monitor.
- 25Clean the paper pick-up roller.
- 26Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 27Clean the corona wire
- 28Replace Fuser
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 31Print Unable or Print Unable XX
- 32Drum Stop
- 33No Paper
- 34Size Error DX
- 35Gray background
- 36I cannot print from my computer via USB.
- 37Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Print both sides of paper or a booklet automatically
- 40Clean the drum unit
- 41Manual Feed
- 42Wrinkles or creases
- 43Can I print from DOS applications?
- 44Service Call
- 45What can happen if the wrong paper is used in your machine.
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47Can I print on transparencies e.g. for overhead projectors?
- 48I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 49I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 50Create or view a XML Paper Specification document