FAQs & Troubleshooting
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159 Results
- 1Jam Rear
- 2Replace Toner
- 3I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 4The print speed is slow.
- 5TONER LOW
- 6Jam Duplex
- 7Jam Tray 1 or Jam Tray 2
- 8Change the printer driver settings (Windows/macOS)
- 9Fuser Error or Self-Diagnostic
- 10Size Error DX
- 11Manual Feed
- 12Drum End Soon
- 13Service Call
- 14Replace PF Kit xx
- 15Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 16Smudges on printed pages (Poor fixing)
- 17Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 18Jam Inside
- 19Jam MP Tray
- 20Gray background
- 21Replace Fuser
- 22Turn the Toner Save mode on or off
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24What driver package format is supported by my Linux distribution?
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26When printing with monochrome laser printer, the print position shifts. (Linux)
- 27I want to print using CUPS while keeping SELinux enabled. (Linux)
- 28Pre-Required Procedures (Linux)
- 29"Offline" appears on the Status Monitor.
- 30Delete print jobs from the print queue.
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35Can I print on transparencies e.g. for overhead projectors?
- 36I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 37No Toner
- 38The printer status is Offline or Paused.
- 39Print both sides of paper or a booklet automatically
- 40Clean the paper pick-up roller.
- 41No Paper
- 42Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 43Cover is Open
- 44Is my Brother machine compatible with Windows Vista?
- 45Curled
- 46In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 47How can I change the printer settings?
- 48Print a list of the internal fonts.
- 49When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 50When I connect the Brother machine to a USB hub, it doesn't work correctly.
