FAQs & Troubleshooting
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181 Results
- 1What is Brother iPrint&Scan?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3How do I clean the paper pick-up roller?
- 4What is the recommended paper?
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6"JAM INSIDE" error appears on the LCD. What should I do?
- 7Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 8Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 11Can I print from or scan to Android™ Smartphone?
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13The printer status is Offline or Paused.
- 14Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 15"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
- 16Printouts have a curl or wave.
- 17What is the printable area per page?
- 18How do I install additional memory?
- 19I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 20My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Protect your Brother machine against unauthorised access over the network
- 24Use the Universal Printer Driver for PCL
- 25The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 26I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 27What is a "Generic PCL Driver"?
- 28"JAM DUPLEX" error appears on the LCD. What should I do?
- 29How do I use the "Booklet Printing" feature?
- 30My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 31Check the firmware version.
- 32In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 33How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 34What is the best printer driver to use-the PCL or BR-Script driver?
- 35I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 36I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 37I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 38Uninstall printer drivers (Linux)
- 39Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 40I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Verify the Brother machine connected to the Wired Network (For Windows)
- 43Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Print a web page from iPrint&Scan when using an Android™ mobile device.
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 49I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 50Change the printer driver settings (Windows/macOS)