FAQs & Troubleshooting
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172 Results
- 1When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 2Does NC-2200w work with Windows Vista?
- 3Can I use non-Brother or third party supplies with the Brother machine?
- 4How do I perform a factory reset?
- 5The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 8When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10Functions supported in the Windows 7 built-in drivers
- 11The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 12What is a "Generic PCL Driver"?
- 13When trying to print from Mac OS® X the print queue is stopped.
- 14I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 15What is the BRAdmin Professional software used for?
- 16Print command (LPR) (Linux)
- 17Print command (cupswrapper) (Linux)
- 18All print jobs are aborted and nothing is printed. (Linux)
- 19Why is the Status light (led) red and the Toner light (led) on?
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21What driver package format is supported by my Linux distribution?
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 25The printer status is Offline or Paused.
- 26Using the PING command to troubleshoot problems.
- 27I cannot print from Mac OS X.
- 28When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 29The printer prints unexpectedly or it prints garbage.
- 30I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 31Why is the Status light (led) red and the Paper light (led) flashing?
- 32Why is the Toner light (led) flashing?
- 33What kind of memory can I use?
- 34I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 35What is UPnP and SSDP?
- 36What do the LED indications mean?
- 37What can happen if the wrong paper is used in your machine.
- 38What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 39Can I print using the IPP protocol on Windows XP?
- 40How do I factory reset the print server?
- 41I want to change the paper tray and paper size settings. How do I change these things?
- 42How do I install additional memory?
- 43I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 44I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 45Uninstall printer drivers (Linux)
- 46Windows 10 Support Information
- 47Open the Control Panel (For Windows)
- 48There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 49"MP tray" is displayed on the LCD. What does it mean?
- 50How can I install the Web BRAdmin on Windows Server 2003?