FAQs & Troubleshooting
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206 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace Toner
- 3Replace PF Kit xx
- 4Replace Laser
- 5Replace Belt
- 6Jam Inside
- 7Replace Drum
- 8Cartridge Error
- 9Duplex Disabled
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11Replace WT Box
- 12I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 13Cover is Open
- 14Size Error DX
- 15Load paper in the paper tray
- 16Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 17Calibrate
- 18No Toner
- 19Drum Error (Drum!)
- 20Jam Tray 1 / Jam Tray 2
- 21Jam MP Tray
- 22No Belt Unit
- 23Belt End Soon
- 24WT Box End Soon
- 25Out of Memory
- 26What is the recommended paper?
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28Adjust color settings by using the custom setting in the printer driver
- 29Jam Duplex
- 30Short Paper
- 31Drum Stop
- 32I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 33No Paper
- 34Carry out calibration to improve the color density
- 35Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 36I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 37Toner Low
- 38Drum End Soon
- 39I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 42Condensation
- 43Registration or Registration failed.
- 44Toner Error
- 45Wrinkle
- 46Replace Fuser
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 49No Tray
- 50Tray 2 Error