The printer status is Offline or Paused.

Can I print from and scan to iPhone, iPod touch and iPad?

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.

No Waste Toner

What is WPA-PSK/ WPA2-PSK, TKIP and AES?

Jam Rear

I get a TS error when trying to print on a wireless network.

Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.

Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM

WT Box End Soon

What can happen if the wrong paper is used in your machine.

I cannot save a file downloaded from the Brother support website (For Windows)

Delete print jobs from the print queue.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?

Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?

The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)

No Belt Unit

Belt End Soon

I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?

I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

Jam Tray 1

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

Reset the network settings to the factory default

What is the printable area per page?

Print on envelopes, labels or thick paper from the Manual feed slot

I cannot print from my computer via network. (For Windows)

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

What driver package format is supported by my Linux distribution?

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).

"Offline" appears on the Status Monitor.

Can I print on transparencies e.g. for overhead projectors?

Print a web page from iPrint&Scan when using an Android™ mobile device.

Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.

Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?

Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?

What is the difference between the toner cartridge and the drum unit?

Can I use AirPrint with my Brother machine?

I cannot connect my machine to the wireless network.

Change the printer driver settings (Windows/macOS)

What is the password for the print server when connected to a network? What is the user name and password for web browser access?

What is the LEAP (CKIP)?

The printer prints unexpectedly or it prints garbage data.