FAQs & Troubleshooting
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162 Results
- 1Turn the Toner Save Mode on or off.
- 2Jam Tray 1
- 3I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 4WT Box End Soon
- 5Adjust color settings by using the custom setting in the printer driver
- 6The printer status is Offline or Paused.
- 7What kind of paper can I use?
- 8Jam Rear
- 9Print on envelopes, labels or thick paper from the Manual feed slot
- 10Print on plain paper or bond paper from the Manual feed slot
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12Delete print jobs from the print queue.
- 13Can I use AirPrint with my Brother machine?
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15The color of printouts are not what I expected.
- 16When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 17What is the printable area per page?
- 18My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Change the printer driver settings (Windows/macOS)
- 21No Belt Unit
- 22Belt End Soon
- 23No Waste Toner
- 24Carry out calibration to improve the color density
- 25Drums End Soon/ Drum End Soon(X)
- 26What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 27Install extra memory
- 28When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 29My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 30Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 31I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 33Can I print on transparencies e.g. for overhead projectors?
- 34I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 35Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 36I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 37The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 38Reprint the last print job
- 39Replace WT (waste toner) Box
- 40Uninstall the drivers. (Mac OS X 10.5)
- 41Jam Inside
- 42What is the recommended paper?
- 43Print on both sides of the paper.
- 44In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 45Print a Printer Settings page
- 46Repack the printer
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49What driver package format is supported by my Linux distribution?
- 50Protect your Brother machine against unauthorised access over the network