FAQs & Troubleshooting
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143 Results
- 1JAM INSIDE
- 2"Offline" appears on the Status Monitor.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 5NO TONER
- 6NO PAPER T1
- 7DRUM ERROR
- 8DRUM END SOON
- 9JAM REAR
- 10JAM TRAY 1
- 11REPLACE TONER
- 12I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 13Large characters are printed incorrectly. (Linux)
- 14I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 15I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 16I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 17I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 18Print command (cupswrapper) (Linux)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Can I print from or scan to Android™ Smartphone?
- 24Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 25FRONT COVER OPEN or FUSER COVER OPEN
- 26The printer prints unexpectedly or it prints garbage data.
- 27What kind of paper can I use?
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 30Ghost
- 31The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 32The driver installation finished successfully but I cannot print. (Linux)
- 33Open the Control Panel (For Windows)
- 34I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 35I cannot print from my computer via USB.
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 37Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 38Print a Printer Settings page.
- 39Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 40Line across the page
- 41White lines across the page
- 42REPLACE DRUM
- 43Faint
- 44Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 45All black
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47What driver package format is supported by my Linux distribution?
- 48My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)