FAQs & Troubleshooting
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143 Results
- 1"Offline" appears on the Status Monitor.
- 2REPLACE DRUM
- 3REPLACE TONER
- 4JAM REAR
- 5The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 6Envelope creases
- 7How do I print a Test page?
- 8SERVICE CALL
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Print on labels and envelopes from the manual feed slot.
- 11JAM INSIDE
- 12JAM TRAY 1
- 13What driver package format is supported by my Linux distribution?
- 14How to identify your Operating System (OS).
- 15I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 16CARTRIDGE ERROR
- 17MANUAL FEED
- 18MEMORY FULL
- 19Check the firmware version.
- 20I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22TONER ENDED
- 23The printer status is Offline or Paused.
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 25TONER LOW
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27What is the printable area per page?
- 28Turn the Toner Save Mode on or off.
- 29Clean the Drum Unit.
- 30Cannot print after a Windows 10 update (June 2020)
- 31Paper size settings are unavailable when I print from OpenOffice (Linux)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Delete print jobs from the print queue.
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Open the Control Panel (For Windows)
- 36Can I use AirPrint with my Brother machine?
- 37What is Toner Continue Mode?
- 38I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 39I cannot print from my computer via USB.
- 40NO TONER
- 41NO PAPER T1
- 42Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 43SIZE ERROR DX
- 44DRUM ERROR
- 45Uninstall the drivers. (Mac OS X 10.5)
- 46What kind of paper can I use?
- 47Curl or wavy
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49Windows 10 Support Information
- 50The print speed is very slow when I use XML Paper Specification Printer Driver.