FAQs & Troubleshooting
Popular |
88 Results
- 1Replace Toner
- 2"Offline" appears on the Status Monitor.
- 3Jam Inside
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5Print Unable or Print Unable XX
- 6Replace Drum
- 7Jam Tray
- 8No Paper
- 9Toner Low
- 10Drum !
- 11The Error LED is still on or flashing after I replace the drum unit with a new one.
- 12Cartridge Error
- 13Cover is Open
- 14How to identify your Operating System (OS).
- 15Heater Error or Self-Diagnostic
- 16No Toner
- 17Drum End Soon
- 18Service Call
- 19What is the recommended paper?
- 20Delete print jobs from the print queue.
- 21Change the printer driver settings (Windows/macOS)
- 22No Drum
- 23Toner Ended
- 24The printer status is Offline or Paused.
- 25Cooling Down
- 26Out of Memory
- 27Turn the Toner Save Mode on or off.
- 28Open the Status Monitor
- 29The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 30Can I print from or scan to Android™ Smartphone?
- 31Wrong Paper Type
- 32The printer is not printing or prints unexpectedly.
- 33Clean the corona wire of the drum unit.
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35Windows 10 Support Information
- 36Check the firmware version.
- 37The top cover of my Brother machine becomes hot.
- 38When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 39What do the LED indications mean?
- 40Uninstall the Brother Software and Drivers (Windows)
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43What driver package format is supported by my Linux distribution?
- 44The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Open the Control Panel (For Windows)