FAQs & Troubleshooting
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- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3Can the cutting machine cut all materials automatically with the auto blade?
- 4List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 5Mat, Cutting Blade and Material Combinations
- 6Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 7How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 8How to Activate the Calligraphy Kit
- 9Can paper be cut with the thin fabric auto blade (beige)?
- 10E02002 appears on the computer screen.
- 11E01006 appears on the computer screen.
- 12Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 13[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 14ErrS51 appears on the computer screen.
- 15ErrS06 appears on the computer screen.
- 16About the Calligraphy Starter Kit
- 17E12004 appears on the computer screen.
- 18What should I do if I want to change the initial setting (position adjustment) for region embossing?
- 19Data cannot be saved to a USB flash drive
- 20How can I cleanly cut hard and thick materials?
- 21How to Use the Roll Feeder 2 Function [Video]
- 22How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 23List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 24ErrS12 appears on the computer screen.
- 25ErrS10 appears on the computer screen.
- 26Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 27How to Install the Roll Feeder
- 28E94001 appears on the computer screen.
- 29FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 30The Calligraphy Font in the USB Flash Drive is Not Displayed
- 31What should I do if the scanned and cut positions are misaligned?
- 32"Connection Fail : Err-02" appears on the LCD Display Screen. What does it mean?
- 33Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 34ErrS25 appears on the computer screen.
- 35Troubleshooting about the Mat
- 36E10005 appears on the computer screen.
- 37E02006 appears on the computer screen.
- 38How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 39Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 40Can the cutting machine make half cuts/kiss cuts?
- 41N12001 appears on the computer screen.
- 42E03001 appears on the computer screen.
- 43E02001 appears on the computer screen.
- 44E01002 appears on the computer screen.
- 45Adjusting the Position of the Feed Roller
- 46An error appears when trying to import a DXF file.
- 47How do I Create the Cutting Data (Scan to Cut Data) ?
- 48When the mat is inserted, the attached material peels off.
- 49How to obtain and input PIN of machine
- 50If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?