FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 3How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 4How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 5How to unsubscribe from Artspira
- 6How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 7How to set up the cap frame. [Video instructions]
- 8How to Embroider on Pet Collar. [Video instructions]
- 9How to Embroider on Cap. [Video instructions]
- 10How to Embroider on Shoes. [Video instructions]
- 11How to link accounts
- 12List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 13Maintenance (Cleaning the bobbin case) [ Video ]
- 14Data cannot be transferred even though the machine number has been input. (M5622201)
- 15How to configure administrator lock
- 16"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 17Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 18"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 19"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 20"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 21Maintenance (Cleaning the thread paths of the upper threads)
- 22Maintenance (Clean the hook)
- 23"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 24"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 25E96001 appears on the Artspira app screen.
- 26After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 27How to change the displayed language
- 28How to connect your machine and transfer data to Artspira
- 29Introducing the Brother Artspira application
- 30M4210001 appears on the Artspira app screen.
- 31How to recall key display optimization settings
- 32How to access screens (when operator lock is enable)
- 33How to access setting screens (when administrator lock is enable)
- 34How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 35How to find the security information (SSID and network key) for your home network
- 36"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 37How do I delete short stitches ?
- 38The bobbin thread breaks.
- 39How do I adjust the tension of the bobbin thread ?
- 40Maintenance (Oiling the machine)
- 41Maintenance (Cleaning the bobbin case)
- 42"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 43Why does the upper thread keep breaking?
- 44How do I thread the machine? (Threading the upper thread)
- 45Stabilizers (Backing)
- 46I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 47E92001 appears on the Artspira app screen.
- 48M5613201 appears on the Artspira app screen.
- 49M5612301 appears on the Artspira app screen.
- 50M4345001 appears on the Artspira app screen.