FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Round frame (PRPRFK1) [Video instructions]
- 3How to Embroider on Clothes. [Video instructions]
- 4How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 5How to set up the cap frame. [Video instructions]
- 6How to Embroider on Cap. [Video instructions]
- 7How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 8How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 9How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 10How to Embroider on Bag. [Video instructions]
- 11How to Embroider on Shoes. [Video instructions]
- 12"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 13"Needle bar case home position error." message appears on the LCD. What does it mean?
- 14The bobbin thread breaks.
- 15"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 16"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 17"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 18"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 19How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 20How do I wind the bobbin?
- 21Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 22There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 23"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 24"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 25How do I delete short stitches ?
- 26"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 27How do I check the thread tension ?
- 28Loops appear on the surface of the fabric when embroidering.
- 29"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 30"This USB media cannot be used." message appears on the LCD. What does it mean?
- 31"This pattern cannot be used." message appears on the LCD. What does it mean?
- 32"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 33How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 34Maintenance (Clean the hook)
- 35"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 36"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 37"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 38"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 39"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 40"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 41There are needle cuts or holes in the garment.
- 42"This pattern cannot combine." message appears on the LCD. What does it mean?
- 43"This file cannot be used." message appears on the LCD. What does it mean?
- 44"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 45"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 46"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 47"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 48Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 49How do I embroider on small pieces of fabric ?
- 50How do I attach Iron-On Stabilizer (Backing) to Fabric ?