FAQs & Troubleshooting
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142 Results
- 130/08/2024List of Error Messages for Artspira app (M#######/E#####)
- 206/08/2024Tutorial videos on how to use the machine [Video instructions]
- 329/02/2024Introducing the Brother Artspira application
- 406/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 502/02/2024How to connect your machine and transfer data to Artspira
- 611/12/2023E92001 appears on the Artspira app screen.
- 713/10/2023Introducing Brother My Stitch Monitor application
- 828/08/2023E96001 appears on the Artspira app screen.
- 928/08/2023M5613201 appears on the Artspira app screen.
- 1028/08/2023M5612301 appears on the Artspira app screen.
- 1128/08/2023M4345001 appears on the Artspira app screen.
- 1226/06/2023How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 1326/06/2023How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 1426/06/2023How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 1526/06/2023How to use the Round frame (PRPRFK1) [Video instructions]
- 1626/06/2023How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 1726/06/2023How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 1823/06/2023M1332002 appears on the Artspira app screen.
- 1903/04/2023"Failed to save file." message appears on the LCD. What does it mean?
- 2024/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 2124/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 2218/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 2326/09/2022Data cannot be saved to a USB flash drive
- 2426/09/2022Data cannot be saved to the machine
- 2526/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 2626/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 2726/09/2022Multiple data cannot be transferred to the machine at once
- 2826/09/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 2926/09/2022There is no machine that can be transferred
- 3026/09/2022How to link accounts
- 3126/09/2022How to change the displayed language
- 3226/09/2022How to stop "Send usage information to help improve Brother products and services"
- 3326/09/2022How to unsubscribe from Artspira
- 3426/09/2022How to disconnect the machine from Artspira using the Artspira app
- 3526/09/2022About the contents and data treated by Artspira app
- 3626/09/2022M6331001 appears on the Artspira app screen.
- 3726/09/2022M5622201 appears on the Artspira app screen.
- 3826/09/2022M5541001 appears on the Artspira app screen.
- 3926/09/2022M4452001 appears on the Artspira app screen.
- 4026/09/2022M4341001 appears on the Artspira app screen.
- 4126/09/2022M4210001 appears on the Artspira app screen.
- 4226/09/2022M3124301 appears on the Artspira app screen.
- 4326/09/2022M2513631 appears on the Artspira app screen.
- 4426/09/2022M2102501 appears on the Artspira app screen.
- 4512/09/2022How to find the security information (SSID and network key) for your home network
- 4610/03/2022How do I delete short stitches ?
- 4701/11/2021How to use the the versatile magnetic frame [Video instructions]
- 4828/10/2021How do I adjust the tension of the bobbin thread ?
- 4926/10/2021"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 5015/10/2021How do I adjust the tension of the upper thread ?