FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 3How to use the Round frame (PRPRFK1) [Video instructions]
- 4Maintenance (Clean the hook) [ Video ]
- 5How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 6The monitoring app on the smart device receives the notification items I do not need.
- 7The App shows the message "No Supported Machines Found".
- 8Maintenance (Oiling the machine) [ Video ]
- 9How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 10How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 11How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 12How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 13Introducing Brother My Stitch Monitor application
- 14How to Embroider on Clothes. [Video instructions]
- 15How to Embroider on Shoes. [Video instructions]
- 16List of Error Messages for Artspira app (M#######/E#####)
- 17Maintenance (Cleaning around the needle plate) [ Video ]
- 18Data cannot be saved to a USB flash drive
- 19Data cannot be saved to the machine
- 20After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 21M4452001 appears on the Artspira app screen.
- 22The App shows the message "Settings screen".
- 23"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 24"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 25How to find the security information (SSID and network key) for your home network
- 26"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 27"Failed to save file." message appears on the LCD. What does it mean?
- 28Stabilizers (Backing)
- 29How to change the displayed language
- 30Introducing the Brother Artspira application
- 31M3124301 appears on the Artspira app screen.
- 32M2102501 appears on the Artspira app screen.
- 33M1332002 appears on the Artspira app screen.
- 34"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 35"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 36"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 37"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 38"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 39"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 40How do I delete short stitches ?
- 41How do I check the thread tension ?
- 42"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 43"This pattern cannot combine." message appears on the LCD. What does it mean?
- 44"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 45"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 46How do I adjust the tension of the upper thread ?
- 47"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 48Maintenance (Oiling the machine)
- 49Maintenance (Cleaning the thread paths of the upper threads)
- 50Maintenance (Clean the hook)
