FAQs & Troubleshooting
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142 Results
- 1How to use the the versatile magnetic frame [Video instructions]
- 2How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 3Tutorial videos on how to use the machine [Video instructions]
- 4Maintenance (Clean the hook) [ Video ]
- 5How do I wind the bobbin?
- 6How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 7Introducing Brother My Stitch Monitor application
- 8How to Embroider on Clothes. [Video instructions]
- 9Maintenance (Cleaning around the needle plate)
- 10List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 11How do I delete short stitches ?
- 12Maintenance (Oiling the machine) [ Video ]
- 13Maintenance (Cleaning around the needle plate) [ Video ]
- 14Maintenance (Clean the hook)
- 15"Picker error" message appears on the LCD. What does it mean?
- 16M5613201 appears on the Artspira app screen.
- 17The pattern transferred from the Artspira app does not appear on the screen of the machine
- 18About the contents and data treated by Artspira app
- 19Introducing the Brother Artspira application
- 20M6331001 appears on the Artspira app screen.
- 21The monitoring app on the smart device receives the notification items I do not need.
- 22The App shows the message "Settings screen".
- 23Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 24"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 25How do I attach or remove the embroidery frame?
- 26How do I adjust the tension of the upper thread ?
- 27How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 28"Select a pattern." message appears on the LCD. What does it mean?
- 29I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 30M4345001 appears on the Artspira app screen.
- 31After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 32How to stop "Send usage information to help improve Brother products and services"
- 33How to unsubscribe from Artspira
- 34M4210001 appears on the Artspira app screen.
- 35M3124301 appears on the Artspira app screen.
- 36"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 37How do I change the thread spool easily?
- 38"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 39"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 40"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 41"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 42How do I check the thread tension ?
- 43There are needle cuts or holes in the garment.
- 44The upper thread does not reach the bobbin thread when embroidering begins.
- 45"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 46"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 47"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 48E96001 appears on the Artspira app screen.
- 49E92001 appears on the Artspira app screen.
- 50M5612301 appears on the Artspira app screen.