FAQs & Troubleshooting
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57 Results
- 1How do I hoop the fabric in the embroidery frame?
- 2How do I select or display patterns according to the embroidery frame size?
- 3How do I adjust the sensitivity of the operation keys?
- 4"Preventive maintenance is recommended" appears on the LCD.
- 5How do I adjust thread tension for embroidering?
- 6How do I enter a line feed in the embroidery pattern?
- 7How to use the Multi-purpose Screwdriver.
- 8How do I retrieve the patterns from the machine’s memory?
- 9Where do I put the oil in my machine?
- 10How do I save the embroidery patterns in the machine’s memory?
- 11How do I edit a single letter in the embroidery pattern?
- 12Stitches are skipped
- 13Tutorial videos on how to use the machine [Video instructions]
- 14"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 15How do I change the needle ?
- 16How do I thread the machine (Threading the upper thread)?
- 17"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 18How do I remove or attach the presser foot ?
- 19How do I wind the bobbin?
- 20When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 21"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 22How do I set the bobbin ?
- 23"This USB media cannot be used." message appears on the LCD. What does it mean?
- 24"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 25"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 26"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 27"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 28"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean and how do I clear it?
- 29Bobbin thread breaks
- 30How do I change the font type in the embroidery pattern?
- 31"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 32"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 33"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 34"This pattern cannot be used." message appears on the LCD. What does it mean?
- 35Upper thread breaks.
- 36"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 37"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 38How do I attach or remove the embroidery frame ?
- 39How do I attach or remove the Embroidery Unit?
- 40"USB media error" message appears on the LCD. What does it mean?
- 41"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 42Needle breaks.
- 43Fabric puckers
- 44How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 45"Not enough available memory to save." message appears on the LCD. What does it mean?
- 46"F**" appears on the LCD. What does it mean?
- 47"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 48"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 49"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 50When the thread became tangled under the bobbin winder seat