FAQs & Troubleshooting
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35 Results
- 1How do I know which receive mode to select?
- 2What does "NG" on the Transmission Verification Report mean?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How does the "FAX/TEL" Mode work?
- 5I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 6When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 7I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 8Can I connect my External Answering Device in another room and still receive faxes?
- 9What is Distinctive Ring and how do I program it?
- 10I am experiencing problems sending a fax, what can I do?
- 11Can I confirm that the FAX was sent correctly?
- 12Can I reduce the size of a received fax on this machine?
- 13My FAX/MFC will not Dial. Why?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15My Brother machine has no power.
- 16Set up an answering machine (TAD) to work on the same line as the fax.
- 17How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 18Can I print a report that will show a listing of faxes I sent and received?
- 19How do I print the received faxes that are stored in memory? (Fax Storage)
- 20How do I program the date and time?
- 21Do I need a telephone line to send and receive faxes with my Brother machine?
- 22Can I print from or scan to Android™ Smartphone?
- 23"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 24I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 25I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 26How do I connect an External Telephone?
- 27How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 28Why can't I copy or send? All the keys just beep 3 times.
- 29What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 30What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 31How can I clear the "PAPER JAM" error message?
- 32How do I improve the copy or fax quality?
- 33Why are my sent faxes always received with a black vertical line down the page?
- 34When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 35Vertical streaks appear in my copies.