FAQs & Troubleshooting
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37 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 3How can I clear the "PAPER JAM" error message?
- 4I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 5Can I reduce the size of a received fax on this machine?
- 6I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 7How do I connect an External Telephone?
- 8How does the "FAX/TEL" Mode work?
- 9What does "MACHINE ERROR XX" mean?
- 10How can I clear the "Check Document " error message?
- 11How to clear "Cooling Down" Error?
- 12Vertical streaks appear in my copies.
- 13Can I print from or scan to Android™ Smartphone?
- 14My Brother machine has no power.
- 15Set up an answering machine (TAD) to work on the same line as the fax.
- 16I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 17Can I connect my External Answering Device in another room and still receive faxes?
- 18How do I know which receive mode to select?
- 19What is Distinctive Ring and how do I program it?
- 20Can I confirm that the FAX was sent correctly?
- 21When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 22My FAX/MFC will not Dial. Why?
- 23Do I need a telephone line to send and receive faxes with my Brother machine?
- 24How do I replace the ribbon?
- 25Why can't I copy or send? All the keys just beep 3 times.
- 26How do I print the received faxes that are stored in memory? (Fax Storage)
- 27How do I program the date and time?
- 28Why are my sent faxes always received with a black vertical line down the page?
- 29What does "COMM.ERROR" on the LCD display mean?
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 32I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 33What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 34Can I print a report that will show a listing of faxes I sent and received?
- 35I am experiencing problems sending a fax, what can I do?
- 36How do I improve the copy or fax quality?
- 37When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?