FAQs & Troubleshooting
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37 Results
- 1What is Distinctive Ring and how do I program it?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How do I improve the copy or fax quality?
- 4How do I replace the ribbon?
- 5I am experiencing problems sending a fax, what can I do?
- 6How do I program the date and time?
- 7I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 8How does the "FAX/TEL" Mode work?
- 9How can I clear the "PAPER JAM" error message?
- 10Can I confirm that the FAX was sent correctly?
- 11Can I reduce the size of a received fax on this machine?
- 12My FAX/MFC will not Dial. Why?
- 13I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 14Why can't I copy or send? All the keys just beep 3 times.
- 15I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 16How do I connect an External Telephone?
- 17What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 18Vertical streaks appear in my copies.
- 19Do I need a telephone line to send and receive faxes with my Brother machine?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21My Brother machine has no power.
- 22How to clear "Cooling Down" Error?
- 23I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 24What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 25How do I know which receive mode to select?
- 26Why are my sent faxes always received with a black vertical line down the page?
- 27When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 28What does "COMM.ERROR" on the LCD display mean?
- 29Can I print from or scan to Android™ Smartphone?
- 30Set up an answering machine (TAD) to work on the same line as the fax.
- 31I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 32How can I clear the "Check Document " error message?
- 33Can I connect my External Answering Device in another room and still receive faxes?
- 34Can I print a report that will show a listing of faxes I sent and received?
- 35How do I print the received faxes that are stored in memory? (Fax Storage)
- 36When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 37What does "MACHINE ERROR XX" mean?