FAQs & Troubleshooting
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120 Results
- 1How can I clear the "PAPER JAM" error message?
- 2I cannot print from my computer via USB.
- 3Change the printer driver settings (Windows/macOS)
- 4Verify if the Brother machine has a dial tone
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 7To install the printer driver easily using a tool. (Linux)
- 8When printing with monochrome laser printer, the print position shifts. (Linux)
- 9I want to print using CUPS while keeping SELinux enabled. (Linux)
- 10Delete print jobs from the print queue.
- 11Open the Control Panel (For Windows)
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13How to identify your Operating System (OS).
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16Functions supported in the Windows 7 built-in drivers
- 17Why doesn't my Brother machine have a dial tone?
- 18Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 19My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 20Uninstall the drivers. (Mac OS X 10.5)
- 21What is Distinctive Ring and how do I program it?
- 22I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 23What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 24Can I reduce the size of a received fax on this machine?
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26What can happen if the wrong paper is used in your machine.
- 27I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 28I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 29I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 30Cannot print after a Windows 10 update (June 2020)
- 31My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33Large characters are printed incorrectly. (Linux)
- 34Print command (LPR) (Linux)
- 35I am unable to print from a client PC to a printer on a print server. (Linux)
- 36Uninstall printer drivers (Linux)
- 37Install the built-in drivers (For Windows 8 and Windows 10)
- 38I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 39The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 40Windows 7 Support Information
- 41How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 42In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 43I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 44Why does the display read "Cover Open"?
- 45How do I program the date and time?
- 46I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 47How can I re-install the drivers?
- 48I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 49I cannot install the driver when using the Driver Install Tool. (Linux)
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)