FAQs & Troubleshooting
Latest |
112 Results
- 119/01/2024I cannot print after updating the firmware or font data.
- 209/01/2024How to insert a tube
- 309/01/2024How to insert a ribbon cassette
- 409/01/2024How to insert a tape cassette
- 509/01/2024How to transfer a template to the printer from Cable Label Tool
- 609/01/2024Using Cable Label Tool
- 709/01/2024Getting ready to use your printer.
- 809/01/2024How do I clean / maintain my printer?
- 913/11/2023What do the indicator lights mean?
- 1018/10/2023How to open the Devices and Printers window
- 1118/10/2023How do I uninstall the printer driver?
- 1218/10/2023How to identify your Operating System (OS) for Windows or Mac
- 1312/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1412/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1512/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1612/06/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 1712/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1812/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1912/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2012/06/2023The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 2112/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2212/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2312/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2412/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2512/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2612/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2712/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2812/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2912/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 3012/06/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 3112/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 3212/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3312/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3412/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3512/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 3612/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 3712/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 3812/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 3912/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 4012/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 4112/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 4212/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 4306/06/2023I cannot print using a HSe cassette.
- 4412/04/2023Where can I find my Brother printer's serial number?
- 4510/01/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4628/06/2022How to install Brother software on a computer not connected to the Internet
- 4726/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 4818/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4931/03/2022How to delete the registry information and files related to the printer driver
- 5028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)