FAQs & Troubleshooting
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142 Results
- 1I cannot install the printer driver or print in Windows 11.
- 2What iOS mobile application can I use?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 5Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 6Printing is not possible. (USB connection)
- 7The tape does not cut well.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 10I cannot print using a HSe cassette.
- 11How to delete the registry information and files related to the printer driver
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 14How do I transfer label or slip templates?
- 15I cannot print large characters on the heat shrink tube HSe 3:1.
- 16Open LBX files created in P-touch Editor in Pro Label Tool
- 17Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 18What is the compatible barcode protocol? (iPrint&Label)
- 19Can I change the barcode protocol inside the templates? (iPrint&Label)
- 20Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 21Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 22How do I uninstall the printer driver?
- 23(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 24How to identify your Operating System (OS) for Windows or Mac
- 25Why doesn't my machine turn on when Power key is pressed?
- 26When I press the print key, the power turns off.
- 27The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 28How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 29The printed label contains blank horizontal lines.
- 30Where can I find my Brother printer's serial number?
- 31What Android™ mobile application can I use?
- 32I cannot edit the database.
- 33Poor print quality when printing on narrow labels. (iPrint&Label)
- 34Can I use the app with my iPad? (iPrint&Label)
- 35Where can I download Brother iPrint&Label? (iPrint&Label)
- 36Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 37How do I set cut options and what features are they?
- 38Why does my machine display "Low Battery!" when I press the print key?
- 39Install BRAdmin Professional 3
- 40I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 41Can my printer use TZ/TZe tapes?
- 42(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How to create serialized labels (Pro Label Tool)
- 45Using Web Based Management
- 46How can I create a barcode label? (iPrint&Label)
- 47How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 48The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 49How can I print using Portrait? (iPrint&Label)
- 50I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
