FAQs & Troubleshooting
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49 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Document Jam
- 3Reset Your Brother Machine
- 4Uninstall Scan-key-tool. (Linux)
- 5Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 6Scanning and Other Problems
- 7Load Non-standard Size Document
- 8Load Documents
- 9Calibrate Your Brother Machine
- 10I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11(Video) Clean the Scanner and Rollers
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 13I do not have or lost the black and white calibration sheet.
- 14Uninstall the drivers. (macOS 13 or greater)
- 15When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 16Use the Output Guide
- 17Update the Driver or Firmware for your Brother machine
- 18Load Standard Size Document
- 19Check the Serial Number
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22Printing/ Scanning with a mobile device
- 23How to identify your Operating System (OS).
- 24Configure the Scan to Email Feature (Linux)
- 25Where can I download Brother iPrint&Scan application for Mac?
- 26Delete a network scanner entry. (Linux)
- 27Open the Control Panel (For Windows)
- 28Error and Maintenance Indications
- 29Uninstall the Brother Software and Drivers (Windows)
- 30I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33Scan using XSane or GIMP (Linux)
- 34Change the brscan5 scan settings using XSane (Linux)
- 35(Video) Calibrate Your Brother Machine
- 36Command List of brscan. (Linux)
- 37Important points for specifying the scan area (Linux)
- 38Uninstall the scanner driver. (Linux)
- 39What is Remote Setup?
- 40Install your Brother machine's software from Full Driver Package. (Windows)
- 41Change the General Settings Using Remote Setup
- 42Set Up the Brother Machine Using Remote Setup (Mac)
- 43Set Up the Brother Machine Using Remote Setup (Windows)
- 44Clean the Scanner and Rollers
- 45Load a Plastic Card
- 46Scan a document longer than 37.5 cm (14.76 inches).
- 47Check the firmware version.
- 48Acceptable Documents
- 49Uninstall the drivers. (macOS 10.14 - macOS 12)