FAQs & Troubleshooting
Popular |
188 Results
- 1Cannot Print XX or Print Unable XX
- 2Paper Size Mismatch / Size Mismatch
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Load A4/Letter papers
- 6No Paper / No Paper Fed / No Paper T1 / No Paper MP
- 7Refill Ink
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Other Problems
- 10Install the Brother iPrint&Scan application (for mobile device)
- 11(Video) Set up your Brother machine
- 12(Video) Load Envelopes
- 13The printer status is Offline or Paused.
- 14Printer Jam or Paper Jam
- 15Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 16Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 17Add your Brother machine with AirPrint (macOS)
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19I cannot print using my Brother machine on a wired network (Windows/macOS)
- 20Set the Date and Time
- 21What is the default password for my Brother machine?
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Load Paper in the Multi‑purpose Tray (MP Tray)
- 24Sleep
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26Cannot Scan XX or Unable to Scan XX
- 27Ink Low
- 28Print using only the black ink tank when the Color tanks have run out.
- 29Print the Network Configuration Report
- 30Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Document Jam
- 33Cannot print after a Windows 10 update (June 2020)
- 34(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 35(Video) Fill the ink tanks
- 36Delete print jobs from the print queue.
- 37One or more of my colors are not printing (blank).
- 38Reset the Network Settings to Factory Default
- 39Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 40(Video) How to Email Print
- 41I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 42I cannot print on a wireless (Wi-Fi) network (Mac)
- 43Enable the Brother machine's network interface.
- 44What is Brother iPrint&Scan?
- 45Reduce Printing Noise
- 46How to identify your Operating System (OS).
- 47Low Temperature
- 48My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 49(Video) When I print photos, the color quality is not good.
- 50Out of Memory