FAQs & Troubleshooting
Popular |
184 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Printer Jam or Paper Jam
- 3Cannot Print XX or Print Unable XX
- 4Refill Ink
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 8(Video) Fill the ink tanks
- 9How to identify your Operating System (OS).
- 10I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 11"Offline" appears on the Status Monitor. (Windows)
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Add your Brother machine with AirPrint (macOS)
- 14Brother iPrint&Scan cannot find my Brother machine (macOS)
- 15Other Problems
- 16Access Web Based Management
- 17Sleep
- 18(Video) Load A4/Letter papers
- 19Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 20Cover is Open
- 21Document Jam
- 22Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 23Check ink level, then press [OK]
- 24(Video) Update the Driver or Firmware for your Brother machine
- 25Paper Size Mismatch / Size Mismatch
- 26Out of Memory
- 27(Video) Load Envelopes
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Printing/ Scanning with a mobile device
- 31Cannot Scan XX or Unable to Scan XX
- 32Ink Low
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34What driver package format is supported by my Linux distribution?
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36Change the Print Options to Improve Your Print Results
- 37Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 38What is Brother iPrint&Scan?
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41High Temperature
- 42I cannot print from my computer via USB.
- 43My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 44Improve poor print quality.
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46Set up your Brother machine on a wireless network (Windows/macOS)
- 47Clean the Paper Pick-up Rollers
- 48Clean the Print Head from Your Brother Machine
- 49I cannot print on a wireless (Wi-Fi) network (Windows)
- 50I cannot print on a wireless (Wi-Fi) network (Mac)