FAQs & Troubleshooting
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184 Results
- 1(Video) Load A4/Letter papers
- 2Refill Ink
- 3Printer Jam or Paper Jam
- 4(Video) Fill the ink tanks
- 5(Video) Set up your Brother machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Update the Driver or Firmware for your Brother machine
- 8Install the Brother iPrint&Scan application (for mobile device)
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Other Problems
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 13Cannot Print XX or Print Unable XX
- 14(Video) How to Email Print
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17The printer status is Offline or Paused.
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19How to identify your Operating System (OS).
- 20(Video) Load Envelopes
- 21What is Brother iPrint&Scan?
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23Document Jam
- 24Add your Brother machine with AirPrint (macOS)
- 25Cannot Scan XX or Unable to Scan XX
- 26Cover is Open
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29Check the Print Alignment from Your Brother Machine
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31Check the Print Quality
- 32Access Web Based Management
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Print a web page from iPrint&Scan when using an Android™ mobile device.
- 36Change the printer driver settings (Windows)
- 37(Video) When I print photos, the color quality is not good.
- 38No Paper / No Paper Fed / No Paper T1
- 39What is the recommended paper?
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 42Out of Memory
- 43What driver package format is supported by my Linux distribution?
- 44Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49Delete print jobs from the print queue.
- 50Ink Low